PRIVACY POLICY
ENO Labs (http://enolabs.com -Throughout the Site, the terms “we,” “us” and “our” refer to ENO Labs.) is committed to respecting your privacy and we recognize your need for appropriate protection and management of contact information you share with us.
This Privacy Policy applies to information that we collect about you through purchases you make from enolabsllc.com or one of our landing pages, applications or other services from which you are accessing this Privacy Policy. This Privacy Policy describes how we collect such information, how we use it and to whom and under what circumstances we may disclose it. The personal information we collect is through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall. If you wish to opt out of such sharing, please contact contact@enolabs.com or mailing us at: 6481 Global Drive, Cypress, CA, 90630, United States and include your name, email address and postal address in your request.
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INFORMATION YOU PROVIDE TO US
We collect information from you when you: (1) place an order from us on this site; (2) complete a transaction; (3) verify your credit card; (4) arrange for a delivery; (5) return a purchase; (6) create an account with us, or otherwise sign up for a service or feature; (7) complete a survey; (8) participate in a sweepstakes, contest or other promotion; (9) communicate with us via third-party social media sites; (10) apply for a job with us; or (11) contact us, or communicate with us or provide information.
The “personal information” we collect may include your name, address, zip or postal code, email address, telephone number, date of birth, payment information including your name, credit card number, billing address, expiration date and CVV number of the credit card, demographic information, details on items purchased, and other information you choose to provide to us.
We may combine the information we collect online from or about you with the information we collect offline from or about you. We may also combine your (and others’) information that we’ve collected from you (or others) with information we may receive from other sources, such as third-party social media platforms (e.g., when you choose to log in to our Site through a third-party social media platform.).
By accessing enolabs.com, you consent to the above collection of your personal information.
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SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
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THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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SITE USAGE & AUTOMATIC COLLECTION OF INFORMATION
As part of the standard operation of enolabsllc.com, certain information is collected automatically or passively from or about you in connection with your visit to the site. Our servers may automatically gather some of the “Site usage information” described below, or we (or our service providers) may use cookies and other tracking technologies to collect and track such information.
Site usage information includes, but is not limited to: (i) browser type, device type, carrier (if applicable), device address, operating system, operating system address, IP address and the domain name from which you accessed enolabsllc.com; (ii) information about your region, continent, country, city, zip code, time zone, and general location; and (iii) information about your browsing activities on and through enolabsllc.com (also known as “click stream” data), such as (a) the date and time you visit the site, (b) the areas or pages of the site that you visit, (c) the amount of time you spend viewing the site or specific areas of the site, (d) the number of times you return to the site or a specific area of the site, (e) the websites or pages you visited prior to visiting the site, (f) the websites or pages you visit after you leave the site; (g) searches you have performed on the site and on other websites that led you to our site; (h) social plug-ins with which you have interacted on our site; and (j) other similar usage data.
This Site usage information, is considered non-personal, however, we may combine site usage information about you with personal information about you, and we would consider the combined information to be “personally identifiable” or “personal information” for the purposes of this Privacy Policy.
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COOKIES & TRACKING PIXELS
When you visit our site, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is sent to your web browser and placed on the hard drive of your computer when you access a website. The cookies allow us to track your activities including clicks, purchases and conversions, devices, etc. We use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, and/or analyze your visiting patterns.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our website or other services may not work if you delete or disable cookies. While you are free to decline cookies, doing so may prevent you from taking full advantage of the features of our site. By using this site, you consent to our use of cookies as described in this Privacy Policy herein. Occasionally, we may also use tracking pixels (clear GIFs or pixel tags), typically one-pixel clear images that are embedded on a page of the site. These tracking pixels may be in our site or communications such as email messages. This technology helps us verify when a certain page of the site is viewed, when a message or ad is opened, when links are clicked and other content in a message is viewed, and the originating source of a click or view. We use the information collected for similar purposes as the information collected through cookies, as described above.
We also work with service providers and advertising partners that use cookies, tracking pixels and other tools to collect information about your visits to our site and your behavior while on the site. This information is used to deliver targeted advertisements to you across the internet based on your site usage on our site. The information collected and used in this manner is generally anonymous and not personally identifiable. If you would like to learn more about this practice, you can visit the Digital Advertising Alliance at aboutads.info/consumers.
We use Google Analytics, a third-party web analytics services, to help us track and analyze the use of our site and measure effectiveness of advertising, site content and email communications. The tools, including cookies, tags and tracking pixels, help us understand the usage of our site. To opt out of this use by Google, click here.
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SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
While we strive to always protect our systems, site and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers. To the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and will never ask you for your password in any unsolicited communication. We strongly recommend that you do not disclose your Account username or password to anyone for your own protection. Please notify us immediately of any unauthorized use of your Account credentials or any other suspected breach of security.
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PROTECTING CHILDREN
Our website is a general audience site. We do not knowingly collect, use or disclose any personal information from children under the age of 13. Users outside of the United States who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the site without authorization from a parent or legal guardian.
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LINKS TO THIRD PARTY WEBSITES
Our site may contain links to websites and services operated and maintained by third parties, over which we have no control. Privacy policies on such linked websites may be different from our privacy policy. You should always read the privacy policy of a linked website before disclosing any of your information on such website.
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POLICY CHANGES
We may change this Privacy Policy from time to time. If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our websites, as applicable. The new policy will apply to all current and past users of our websites and will replace any prior policies that are inconsistent. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.
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CONTACT US
If you have any questions or concerns about this Privacy Policy and/or about the privacy policies and practices of our service providers, please contact us at connect@enolabs.com
Effective Date: July 5th,2021.